Welcome! Here are answers to common questions about shopping with us. Please review our policies and procedures to ensure a smooth experience. If you have further questions, our customer service team is happy to help

1. What types of products do you sell?

We offer a wide range of products, including electronics, household goods, apparel, tools, toys, and more. Our inventory changes frequently, so check back often to discover new deals and items.

2. Why are your prices so low?

Our products come directly from overstock, shelf pulls, closeouts, and customer returns from major retailers. This allows us to pass on significant savings to you by offering deeply discounted prices.

3. Do you offer delivery?

Yes, we offer delivery in and around Greater Toronto Area. Please enter the postal code on the checkout page to check if we provide delivery service to your area.

4. Can I return or exchange an item?

We operate a strict no-return, no-exchange policy. All sales are final once the product has been delivered to your location by our carrier. We encourage you to inspect items carefully at the time of accepting the delivery. If you are not present at the time of delivery, our carrier will leave the items near the front door and the sale will be considered final sale with no return or exchanges.

5. How do I place an order?

Simply browse our online catalog, select the items you wish to purchase, enter quantity to see applicable bulk purchase discount and proceed to checkout. After placing your order, you’ll receive a confirmation email with delivery information.

8. What should I do if I find a defect AT THE TIME OF ACCEPTING DELIVERY?

We recommend inspecting all items carefully at the time of accepting the delivery. If you notice any issues, notify our carrier, and we’ll assist you. Once items are delivered to your location, we cannot accept returns or exchanges. If you are not present at the time of delivery, our carrier will leave the items near your front door and the sale will be considered final sale with no returns or exchanges.

9. Are all products brand new?

Our products include a mix of new, like-new, and used items, as well as some that may show minor cosmetic wear. Each product description on our website specifies the condition to help you make an informed choice.

10. Do you offer warranties?

Since our items are sold at liquidation prices, they do not come with warranties, and all sales are final. We encourage you to inspect items at the time of accepting the delivery.

11. How often do you get new inventory?

We receive new inventory on a weekly basis. Our stock is constantly updated with fresh items, so be sure to check back frequently or sign up for our newsletter to stay informed about new arrivals.

12. What payment methods do you accept?

We accept major credit cards and debit cards. Payment is required in full at checkout.

13. Do you offer bulk or wholesale discounts?

Yes, we offer discounts on bulk purchases. If you’re interested in large quantities, simply select the quantities you want to buy to have the discount applied to your cart.

15. Can I cancel my order?

Orders can not be cancelled once they have been processed.

16. How can I contact customer support?

You can reach our customer support team via [email/phone/live chat]. We’re available Monday through Friday, 9:00 AM to 5:00 PM [Time Zone], and are happy to assist with any questions.

Important Reminder: All sales are final once products have been delivered to your location. We encourage all customers to carefully inspect their items at the time of delivery to ensure satisfaction. Thank you for shopping with us, and we look forward to serving you!